This ITIL Foundation course covers the IT Infrastructure Library best practices. ITIL is globally accepted as the most widely used best practices for IT service management. This training program gives students the necessary knowledge to enter or enhance their career in project management or IT service management. Companies that use ITIL best practices range from the Fortune 500 market, government, DOD, and small businesses. This certification is recognized internationally. This course covers the five main concepts within ITIL: service strategy, design, transition, operation, and continual service improvement.